I really dislike watching TV. With the exception of watching Dr. Who, I watch for informational purposes and not for entertainment. I try to DVR most programs, but that seems like overkill for the news, so I have to sit through the commercials. Call it an occupational hazard if you like, but I can't help but to analyze the annoying commercials that the vast majority of us passively sit through and absorb. This commercial is in my current “Top 5 Cannot Stand" list: http://www.youtube.com/watch?v=T1xPZEsdQ94
Are you ready for my rant?
First, I am offended at the unabashed stereotyping by the MetroPCS company as demonstrated by using two men portraying Indian (South Asian) call center techs. Stereotyping can be defined as the "unthinking tendency to reduce individuals and cultures into one-dimensional, often slanderous, visual cliches." (Ewan & Ewan). We, as a general population, are already too unthinking for our own good--commercials themselves reinforce this national tendency towards having the biggest and the best. The inclusion of Ranjit and Chad with their dark make-up and overly accented English are the one-dimensional cliche. While it is true that India has become one of the most robust technological economies in the world, it would be wrong to assume that this is the only area in which this burgeoning country demonstrates remarkable growth.
In his blog post titled "Is MetroPCS's New Commercial Racist? Many Say "Ranjit and Chad" Are Indian Tech-Help Stereotypes," Jim Edwards, an ad specialist writes, "you could argue that the ad is funny because it’s actually an ironic satire about Indian stereotypes, and is thus critiquing the racism within itself. But for viewers without sociology degrees, it looks a lot more like 'look at the funny Indians!'" His point about viewers without sociology degrees, or viewers without any real critical thinking skills, simply reinforces the "unthinking" characteristic of stereotyping. From my perspective as an educator in higher learning, we lack the skills needed to think seriously about the objectionable garbage that advertising agencies are constantly feeding us.
And what does all this have to do with mobile phones, anyways?
Believe it or not, my irritation runs much deeper than this. We live in a society that has taken consumerism to the extreme. Consider the plea by former President Bush to stimulate the war economy by spending. That is in direct contrast to the war efforts in the 1940's that called on Americans to restrict savings, to save money and resources, to be frugal. Consumer spending and debt have increased not just steadily, but astronomically while our savings are virtually nonexistent, according to The Daily Reckoning. MetroPCS is encouraging us to participate in this consumerist frenzy: old donkeys, or widgets, can't possibly be any good. Get a new one. What is wrong with my old widget if it meets my needs perfectly well? What if I really like my old widget's personality or features? What if I don't NEED a new widget? It's a feedback cycle, though. Noted linguist and cultural critic Noam Chomsky believes that the Wall Street focus on greed and consumerism actually is not random, but a calculated means to distract the general population. When the voting public is distracted by working so hard to buy things, it hardly has the time to keep up with politics and the very mechanics of our American way of life. This is how policies are adopted and put into place that continually promote increased consumer spending. It's about control.
But I'm not done yet. This focus on always having the newest and "coolest" brings me to my next point. Not only do we live in an over the top consumerist society, we live in one that is increasingly embracing what I have heard called "the culture of cheating." This is evidenced by the recent (and some not so recent) rash of news stories about highly respected and/or famous individuals caught having extra-marital affairs. While the person caught cheating can make public apologies, television viewers are ripe for the gossip and lurid details. It's reality TV gone to the extreme. As unthinking viewers, we seem to have reached the point where fiction and dramatized events no longer sate our appetites; we need to see real people display their real life drama, abuse, and heartache. Then, persons hired to do "damage control" are paid exorbitant fees to ensure that this politician, athlete, or celebrity can continue his or her career with as few career hindering effects as possible. In many cases, the general public's short term memory is sufficient: Kobe Bryant is a good example of this phenomenon. The real reality is not about drama or the affair at all, however, but our growing tolerance of disrespect. That's what infidelity boils down to: a lack of respect for another person so profound that s/he is no longer deserving of something as fundamental as honesty.
This same MetroPCS commercial actually combines our consumerist/cheating culture perfectly, and in a sinister way. If we are unhappy with our current partner, if s/he is no longer cool and exciting or showing the effects of age, or simply becoming too familiar, it is not only acceptable but encouraged to find a new one--even if it's just for kicks or a frivolous romantic interlude. In other words, get a new donkey! One need not even be apologetic about it. It's simply matter of fact.
Taking my argument one final step further, this commercial is ultimately degrading to women. Why a donkey and not a phone? To begin, donkeys (commonly known as asses) are beasts of burden. They are associated in biblical literature as symbolic of meekness and humility, in classical mythology of lust and stupidity, and in Indian myth as sinister (Tressider 54). Women have historically been associated with each of these ideas. The Bible was among the first historic texts that promoted patriarchal culture and female subservience, as noted by the elimination of Lillith from the Creation accounts and her subsequent association with evil. Women have been, and in some cultures still are, considered embodiments of lust and reviled for their generative powers and the mysteries of menstruation. On top of that, women have, until recent times, been denied education and basic human rights as a result of their gender. Today, women are still fighting for equal rights not just in third world countries but right here in The United States.
I realize that perhaps I am making a bigger deal out of an eighteen second commercial than is necessary, and some would even point out that the fact that I have chosen to write about it makes it effective on some level. I concede that this is probably true. But my point is less about the medium and more about the message. We need to think about many things. What are we passively allowing to invade our homes and our minds? What is the real cost? Even if I don't run out and buy a new widget, what are the underlying forces at work here? If I am not considering the ramifications of my television viewing habits then clearly I am not in control. And if I am not, then who is?
Works Cited
Bonner, Bill, and Addison Wiggin. “U.S. Consumer Spending.” The Daily Reckoning. Web. 5 Apr. 2010.
Chomsky, Noam. Interview. 10 Oct. 2008. Spiegel Online International. 5 Apr. 2010. Web.
Edwards, Jim. "Is MetroPCS's New Commercial Racist? Many Say "Ranjit and Chad" Are Indian Tech-Help Stereotypes" BNET. 2 Feb. 2010. Web. 5 April 2010.
Ewan, Stuart, and Elizabeth Ewan. Typecasting: On the Arts and Sciences of Human Inequality. New York: Seven Stories Press, 2008. Print.
Tressider, Jack. ed. The Complete Dictionary of Symbols. San Francisco: Chronicle Books, 2005. Print.